Privacy policy and cookies

What is this Privacy Policy for?

This privacy policy is for this website run by Richard Harding Heating & Plumbing Limited and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK relevant national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the user's experience while visiting the site. Where applicable this website uses a cookie control system allowing the user on their first visit to the site to allow or disallow the use of cookies on their computer / device. This complies with legislative requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide users with a tailored experience within the site.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer's hard drive, they should take necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ ]. We in turn use this information to help us evaluate the usefulness of what we have here published.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use to us, as detailed in the Data Protection Act 1998. Every possible effort has been made to ensure safe and secure mechanisms for email submission but we do advise you that using these forms to email us may expose you to risk that is beyond our control.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.

External Links

Although we have tried to include quality, safe and relevant external links to other websites, you are advised to be cautious before clicking any external web links mentioned throughout this site.

We cannot guarantee or verify the contents of any externally-linked website despite our best efforts. We therefore advise you to to click on external links at your own risk such that this website and its owners cannot be held liable for any damages caused by visiting any external links mentioned. We can assure you that at the time this website's text was written and its external links were included, we had verified to the best of our ability that each link pointed to a safe and relevant location.

Resources & Further Information

Richard Harding, an accredited Worcester Bosch installer

Richard Harding Plumbing and Heating engineers are all fully-trained accredited Worcester Bosch Approved Installers.


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