Privacy policy and cookies

What is this Privacy Policy for?

This privacy policy is for this website http://www.richardhardingplumbingandheating.com run by Richard Harding Heating & Plumbing Limited and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK relevant national laws and requirements for user privacy.

Use of Cookies

As you know, cookies are small information-tracking files that pass between websites and web browsers. They can be used by website owners to serve personalised data. They can also help website owners accumulate statistics on how many visitors view which parts of a website, etc.

This website uses just one tracking system: the Google Analytics system which accumulates statistics on how many visitors view which parts of this website. On this website this has been configured to conceal the last part of your computer’s IP address so that Google cannot link your use of this website to you personally.

To the best of our knowledge, no other cookies are used by this website.

Contact & Communication

Users contacting Richard Harding Heating & Plumbing Limited through this website do so in the understanding and acceptance that their personal information being asked for will be sent to Richard Harding Heating & Plumbing Limited by email. That personal information will kept on this website for no longer than one week. It will also be stored securely on our office systems until it is no longer required or has no use to us.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.

Your details are not passed on to or sold to any third parties.

Your rights

In keeping with the requirements of the General Data Protection Regulations:

  • you have the right to request of us what data we hold on you as a result of your using this website’s contact form and/or your contacting us by any other means
  • and the right to request that we delete that data if you ask us to do so.

If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office at https://ico.org.uk/.

External Links

Although we have tried to include quality, safe and relevant external links to other websites, you are advised to be cautious before clicking any external web links mentioned throughout this site.

We cannot guarantee or verify the contents of any externally-linked website despite our best efforts. We therefore advise you to to click on external links at your own risk such that this website and its owners cannot be held liable for any damages caused by visiting any external links mentioned. We can assure you that at the time this website's text was written and its external links were included, we had verified to the best of our ability that each link pointed to a safe and relevant location.

Richard Harding, an accredited Worcester Bosch installer

Richard Harding Plumbing and Heating engineers are all fully-trained accredited Worcester Bosch Approved Installers.

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10 year boiler guarantee

We are pleased to announce an Extended Guarantee Promotion.
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We are fully-qualified

Our professional gas engineers are legally able to undertake works.
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